Waiting lists now simpler for staff and patients

Managing appointment queues is now more straightforward with a dedicated view where you can see all waiting patients in one place. This makes it easier to track requests and fill last-minute cancellations as soon as they arise.

Patients can join waiting lists by confirming their phone number via text message, without needing to create an account first. This removes barriers to care and helps ensure that open appointments quickly reach those who need them.

These improvements are available automatically in your Booking system. Review your settings to ensure patients see the text message verification option.

Control which contacts your team can document

You can now decide exactly which types of contacts your practitioners are able to document in the Journal. This gives clinic administrators finer control over workflows, ensuring that journal entries are created only for the patient categories that match your team's responsibilities.

By configuring these permissions at the group level, you can tailor Kaddio to fit complex clinic structures. Whether you manage different service lines or patient types, your staff will only see the options relevant to their specific role, keeping records organized and reducing the risk of documentation errors.

These settings are available in your group preferences and take effect immediately. No action is required unless you wish to adjust access for specific teams.

Clear records when patients are removed

Kaddio now automatically documents whenever a patient profile is permanently deleted from Journal. This creates a reliable history that supports your clinic's compliance requirements and data security standards, all without interrupting your daily workflow.

Administrators gain better visibility into when patient information is removed, providing additional peace of mind for your data management practices. The change takes effect immediately across all accounts and requires no action from your team.

Visualize patient form trends over time

Track patient development visually in the Journal. When using forms with scoring or calculations, the patient overview displays clear trend graphs showing changes over time, making it easy to spot patterns and progress at a glance.

Compare the first and latest form submissions instantly with the new difference indicator, and browse the complete history through a streamlined table view. Customize your view by clicking the legend to show or hide specific forms.

This update helps you understand your patient's journey more intuitively, without switching between screens or manual comparisons. The new views appear automatically for any patient with multiple form submissions—no setup required.

Kaddio's booking supports bookings for multiple clients (couples, families etc)

The new feature include:

• multiple clients can book the same appointment
• all booked clients receive confirmation, forms and reminders
• it is possible to book without entering an email address and phone number, for example for a child
• contact persons receive all confirmations and reminders
• in logged-in bookings, all previously booked relationships are available to select from a list when booking a new appointment
• fellow patients can be booked in for the same appointment when the therapist books in the calendar
• it is possible to copy journal entries to fellow patients with a shortcut button

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